Our client, a bakery located in Uganda is seeking to fill the position Business Development Executive.  

Reporting to the Executive Director, the post holder shall play a key role in driving customer acquisition, sales growth, brand building, setting trends and provide new ways of reaching existing and prospective markets.

Key Responsibilities:

• developing, implementing and tracking business growth, marketing and brand building strategies and plans for the short, medium and long term.
• prepare business proposals, presentations, tender responses and related submissions as part of the business acquisition strategy.
• maintain strong and highly effective relationship with customers, sales agents and business partners, ensuring that aspects of payment, administration, purchase orders are promptly and effectively managed.
• Ensure high quality service delivery in all aspects of work.
• develop and continually review and update quality standards for the Business Development function, and continually train all concerned staff and partners on the same.  
• deliver excellent customer service every time through high quality, highly innovative products and services.
• To promptly address any customer complaints and put measures in place to avoid repeat of incidents that may lead to customer complaints.
• lead the orientation and training of all new joiners and sales agents on customer service, sales and business development basics, ensuring full product and service knowledge is effectively passed on, as well as running periodic sales, branding and customer experience and product knowledge training to keep these up to date among all staff.  
• effectively oversee the sales commission agents ensuring they abide by the company’s values, culture and standards.
• drive a high-integrity, zero tolerance culture within the team, and ensure that commission agents fully understand and comply with the company’s ethical standards.

Qualifications:

• University degree in Business, Commerce, Economics or Marketing.
• Post-graduate qualifications in a relevant field an added advantage.
• At least 2 years relevant work experience, with experience in digital marketing, branding, advertising or strategy an added advantage.
• Self-motivated team player, able to multi-task and adapt to new situations quickly and effectively.
• Strong administrative skills, highly organized, with excellent time management and structured approach to work.
• An innovative, highly creative self-starter with a ‘can-do’ attitude and ability generate initiatives for growth.
• Ability to supervise, monitor and develop others.
• Excellent communicator with strong customer service orientation and relationship management and skills.
• Excellent selling, negotiation and persuasion skills.
• Highly analytical with business intelligence skills.
• Computer literate with ability to use ERP (Enterprise Resource Planning) systems.
• Highly goal-oriented with a track record of achieving or exceeding targets.
• Fluency in spoken and written English.
• High integrity and strong character.

Qualified candidates are invited to send their applications and curriculum vitae to cv@tideventures.org on or before the close of business on Friday January 14^th 2022.